The following diagrams display the basic structures you need to achieve in order to grow into an STL. Each ‘Title’ once achieved is permanent, although your ‘Status’ will always be based on the Status of the Partners in your Downline and your Personal and Group Customer numbers at any point in time.

Distributor – ‘D’

As a new Partner, you can earn Customer Bonus (see page 13) on all the new personal customers you gather provided your identity has been verified. Your first objective is to become a Qualified Distributor (QD) by completing the compulsory training and gathering a minimum of three personal customers who each take at least one Core Service.

The more personal customers you gather, the quicker you’ll start building a substantial residual monthly income, in addition to multiple other commissions and bonuses.

Your next goal is to get to 6 customers in your first 45 days when you will automatically ‘graduate’ your Partner position.

Qualified Distributor – ‘QD’

Once you have completed the COE Getting Started Online training and have three personal customers, you will be promoted to Qualified Distributor (QD).

As a QD you will continue to receive CB on every personal customer you gather, and will also start earning Residual Income (see page 19) on your personal customers!

06

Group Leadership positions

After becoming an STL, your next target is to become a Group Leader (GL), where your focus will shift from customer gathering, to working more closely with your teams and recruits to build their networks and help them achieve promotions themselves. Below shows the titles and requirements at Group Leader (GL) level and above. On the Stairway to Success there are four Group Leadership Positions:

Group Leader – ‘GL’
Senior Group Leader – ‘SGL’
National Group Leader – ‘NGL’
National Network Leader – ‘NNL

Once you have achieved promotion to a Group Leadership position, we provide commission protection to enable you to consolidate your new team structure. Your commission will be calculated at the rate which applies to your new Title for a period of 90 days. Thereafter payment is always based on your Status, not your Title, during the commission calculation period. This protection will not affect the payment to any upline who will be paid Group Residual Income in accordance with the true Status of anyone who is protected, except in the case of a newly promoted NGL where the Status protection of that leg will apply to any upline NGL or NNL for a period of 90 days.

08

NGL Stars

As an NGL builds their business towards NNL, they can earn NGL Stars; these increase the maximum monthly residual income (see page 22) they can receive:

NNL Status

Achieving promotion to NNL requires sustained effort and commitment. To acknowledge this, a Partner that achieves promotion to NNL will benefit from protection at that status (such that they continue to be paid as though an NNL and are protected from being overtaken) provided they maintain their underlying status at NGL 3 Star or higher.

If their underlying status falls below NGL 3 Star, but remains at NGL or higher, this protection falls away, they can be overtaken, and they will be paid according to their underlying status, but subject to an income cap that reflects their overall group size (ie their NNL Star title). They can of course always regain their status to NGL 3 star or above, and begin again to be paid as NNLs.

NNL Stars

As the size of their business continues to grow. The criteria for earning NNL Stars is as follows:

10

Our Payment Plan

Payment plan overview

UW Partners have a unique opportunity to build substantial monthly income by helping people save time and money on their utilities. This is not a ‘get rich quick’ scheme but a way to build a meaningful monthly income by investing consistent time and effort in building your UW business.

The Partner Payment Plan is simple at it’s core, and rewards UW Partners for a few key behaviours:

The joining fee to become a partner is an initial £10, with a £3 monthly fee from month three onwards. New Partners receive a comprehensive training programme containing all the information required to start building a UW business, plus unlimited resources, tools and tips, a dedicated website and email, regulatory licensing, public liability insurance and much more.

All Partners must complete the College of Excellence (COE) Online Training before gathering any customers; the COE Getting Started Online training and virtual training are free of charge and can be completed as many times as wished, in order to gain the confidence needed to start promoting our services effectively.

The below section explains the main terms that we use and summarises the different types of bonuses and earnings you can receive.

Key definitions

This section explains the main terms that we use, and summarises the different types of bonuses and earnings you can receive.

Joining Date

For all Partners, the Joining Date is the date that we successfully process their application. Where we refer to something needing to happen within the first [X] days of joining, this is the starting date that we are referring to.

11

Between October 1st 2025 - March 31st 2026 we're trialling a Half CB setting, where 50% of CB is paid upfront, alongside full PRI from month 1! This boosts projected earnings for a 4 service homeowner from £300 to £526! To have this applied to October customer gathering, partners need to select the Half CB option in their 'Commission settings' from within the Commission page of the UW Portal by the last day of September - see here for more details.
‍

Important restrictions on the payment of CB

If we become aware that a Partner is systematically providing inaccurate information on the residential property status of their customers (eg: owner/ tenant), then the Company reserves the right to withdraw their entitlement to CB on any future customers they gather.

New Partners: it’s proven that Partners get off to the best possible start by getting support from an existing partner! (see page 15 for details).

14

On any customers signed up after 45 days OR after your first 6 customers, where you are supported, then the CB will be equally divided between the two partners:

Important restrictions on CB for supported appointments

If you receive a Supporting Bonus payment on a customer as a supporting partner, the GRI for that customer will start in line with the number of months shown in the tables on page 13.

Supporting bonus is not payable on tenant sign ups. If a tenant is signed up in a supported appointment, then the supported partner will receive residual income from the first month after the customer goes live, as detailed in the customer bonus section (Page 16).

Customer Bonuses are not paid for supporting a Partner signing themself up as their own personal customer.

UW for Business is closed to new customers for the foreseeable future. Partners cannot submit applications to UW for Business or earn commission for new business customers.

16

Personal Residual Income (PRI)

Personal Residual Income (PRI) is how we share the profits we’re making from customers that you’ve gathered directly. PRI is calculated as a percentage of customer bills, which means that it varies based on the type of service taken, as per below:

19

PRI also varies based on other factors such as whether the customer is a Home Owner or a Tenant, your position on the Stairway to Success (specifically your Status during the commission period) and your personal group numbers.

Homeowners taking multiple services generate the highest levels of PRI, while a tenant taking only energy will typically generate far less. On average, you can expect to earn RI of between £30 and £60 per year from each personally gathered 3 Core Service customer. If you gather one of these each week for your first two years, the RI from this activity will be paid upfront and RI on homeowner will appear after 5 years.

Note on tenants

Once a tenant has been with us for at least 24 months (providing they are paying by direct debit and there is no money outstanding on their account), we deem them to be an ‘Established Tenant’ and PRI and GRI are payable on their usage at a higher rate.

Tenants who join our Residential Club before 1 April 2016 shall be deemed as Established after 12 months if they meet the criteria above. The following tables show the percentages and rates at which you can receive PRI

UW for Business is closed to new customers for the foreseeable future. Partners cannot submit applications to UW for Business or earn commission for new business customers under this section or any other section in The Opportunity or Guidelines for UW Partners.

20

Group Residual Income (GRI)

21

Group residual income (GRI) is the way that we share the profits we’re making from customers that have been gathered by partners within your team.

GRI is calculated at a fixed amount per service and is counted from the services that are supplied to customers gathered by members of your team. The rate at which GRI is paid increases as you climb the Stairway to Success; for many Partners, this eventually forms the main element of the residual income that they are receiving each month.

There is no limit to the number of levels in their group down which a Partner can receive RI, although the rate at which it is paid reduces after a certain number of levels have been exceeded, as per below:

Example: If you are an STL, you can earn 10p per service on all of your customers customers on levels 2-8, 5p per service on your customers on levels 9-16, and 2.5p per service on customers on level 17 and below.

Monthly GRI limits

22

In order to provide a powerful incentive to Leaders to climb the Stairway to Success, there are maximum monthly GRI limits that a Partner can earn at any Status, as shown below (the higher up the Stairway you climb, the greater your monthly and annual earnings could be –up to a maximum of £1 million as a 5 Star NNL):

23

Important notes on the payment of Residual Income

1. RI eligibility

Residual Income (RI) is only payable to Partners who have done the following by the date the commission run is calculated.:

2. Commission on non-Energy services

Subject to the notes in this section, a Partner will receive RI at the full standard rate on commissionable non-energy services (from both personal customers and group customers) provided the Partner is ‘Qualified’ and has gathered at least one new customer (who has applied for at least one Core Service) in the preceding calendar month or:

3. Commission on Energy services

Subject to the notes in this section, a Partner will receive Residual Income at the full standard rate on Energy Services (from both personal customers and group customers) provided that the Partner is ‘Qualified’ and has gathered at least one new customer (taking at least one Core Service), in the preceding calendar month or:

Partners not qualifying to receive commission at the full rate in accordance with this clause, will receive RI on Communications and other commissionable non-energy services at half the standard rate, and will not receive any Residual income on Energy. Partners are reminded that a customer who is just taking our mobile service does not count towards yourActivity requirements.

PRI on energy services for residential customers is paid at a lower rate where we have been unable to verify that the customer owns and occupies the property at the address we are supplying the services (except where our records identify that the customer is also a Partner).

24

This verification is based on an automated Land Registry check – no other form of evidence of ownership can be taken into consideration, however subject to payment of an administration fee, a Partner can request a further Land Registry check at a later date.

As per the ‘Double Counted’ customers’ description on page 13, where you sign up a customer who subsequently signs up as a Partner, their customer account will remain in your personal customer count and you will receive PRI on that customer. The customer account will also be counted under the new Partner as a virtual customer and they will also receive PRI. Group Residual Income (GRI) will also be paid to all Partners between your new Partner and yourself, but not paid to you. If the new Partner subsequently ceases to be a Partner, the virtual customer will also disappear.

4. Overtaking and GRI earnings

If a Partner below you in your downline, achieves a higher status than you during the commission calculation period we deem that you have been 'overtaken'. Overtaking has different consequences, depending on the position of the overtaking partner.

Level 2 - If a Partner immediately below you (Level 2) overtakes you, then you will be paid down four levels in that leg, as long you have still gathered a 3 service Homeowner in the previous month.

Level 3+ - If a partner in your downline you that you have not sponsored (level 3+) reaches a higher status than you within the commission calculation period, you will not be paid on any group customers in their leg.
‍

5. Plus club member benefits

Partners that excel in personal customer gathering become Plus Club members, qualifying them to receive a higher rate of PRI on their personal customers, as shown in the table below (except in the scenario that their personal customer tenancy percentage is above 45%, in which case the partner will not earn the uplift.):

Plus Club Members of 200+ and above can also qualify for an Eco Break in the UK, which is further enhanced as you progress up the Plus Club levels.

25

6. Refer a friend

If you gather a customer through our Refer a Friend (RAF) scheme, for this to show as a Personal Customer and to receive PRI, you must be logged into your personalised UW website. Customers gathered via our sales team or without the assistance of a Partner, will be listed as a Group Customer and you will be paid level 2 GRI.

7. Payment & outstanding balance

Residual Income is only payable in respect of customers who have paid the relevant monthly invoice by the date the commission is calculated and who do not have any outstanding balance on their account.

8. Customer cancellations

In the event a Partner cancels their position, they will continue to be displayed on Genie, and the cancellation will not have an impact on the structure or personal customer numbers of the up-line. The only exception is where the cancelling Partner has no downline Partners or personal customers; in these circumstances their position will be removed from the genealogy, as will Partners who cancel within their first 90 days. If a closed position subsequently drops down to zero personal customers and no downline they will similarly be removed from the genealogy.

9. GRI for tenants

Group Residual Income (GRI) is subject to a reduction of 50% where the customer is deemed by us to be a Tenant and 25% where we deem the customer to be an Established Tenant.

Where an Established Tenant cancels their Direct Debit or balance becomes outstanding on their account then they will cease to treated as an Established Tenant until such time as the direct debit has been reinstated and all outstanding bills have been paid.

10. Maximum annual GRI earnings

The maximum annual earnings shown on page 22 exclude Personal Residual Income.

11. Peak & international savers

Where a customer pays for our Peak Saver or International Saver option, we will pay RI at 2% on the monthly cost of the option. Where a customer is charged for the usage of a Calling Feature (e.g. Reminder Call) Residual Income will be paid at 2%. Residual Income is not paid on the monthly cost of the Calling Feature itself.

Leadership Development Bonus - LDB

To encourage Leaders to drive and support promotions within their teams, Group Leaders (GLs), Senior Group Leaders (SGLs), National Group Leaders (NGLs) and National Network Leaders (NNLs) can qualify for a LDB as follows:

30

*Additional LDB payout in addition to the existing amounts

32

The conditions for receiving the GRI minimum floor payment are:

All NGLs / SGLs will be eligible to earn the uplift for a period of 5 years from September 2025, or in the case of a newly promoted NGL/SGL, for 5 years from the date of promotion.

While all Achiever Points (excluding bonus points) count towards the minimum earnings floor targets, no more than 40% can be from Partner recruitment, the rest must be earned from customer gathering or supporting. To be explicit, this means that for an NGL, no more than 3 of their APs across the quarter can be from partner recruitment and for an SGL, no more than 4 of their APs across the quarter can come from partner recruitment. This is initially being run as a trial until September 2027, pending partner performance.

Other notable commission rules

Enhanced income for SGLs and Nationals

SGLs, NGLs and NNLs have an additional opportunity to increase their income through an uplift programme, within which they will receive the following benefits:

Group Residual Income

Quarterly Bonuses

In order to qualify for these enhancements, Leaders must be personally active (a minimum of 15 Achiever Points per quarter) and meet growth targets in terms of gross group services added and / or team development. Exact targets are calculated each quarter and communicated to SGLs and Nationals individually via email.

Leader income protection

We recognise that as teams get much larger it can be more difficult to maintain Status when, for example, a single customer in a weak leg may cancel their services at short notice, and the effort required to get that leg back into Status may take more than a few weeks.

We will provide additional income protection for active GLs, SGLs, or NGLs when they unexpectedly drop status for up to two months within any 12 month period, effectively paying them as though they had remained in Status but not actually protecting or changing their Status.

UW for Businesses

CB is not paid on UW for Business customers, rather, payment for UW for Business customers is as follows, based on these eligible services: gas, electricity, broadband, landline and mobile:

Residual Income is paid on UW for Business services at the rates shown in the relevant table on the following pages. In addition, if a UW for Business customer’s total commissionable call spend on Landline Phone exceeds £500 over the first three months, then you will qualify for a one off commission payment of 15% of the customer’s eligible Landline Phone call spend during their third month.

35